Job Description

Job Title: Finance Manager - FA&R

Function: Global Business Services (GBS) – Finance
Location: Bangalore

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Summary:

The Manager will oversee the day-to-day operations of the FA&R team (+20 employees) and will be accountable to meet all team SLAs and KPIs. A key focus of the role is ensuring that team members are fully engaged, supported, and developed. This includes actively building capabilities within the team, conducting performance reviews, and identifying opportunities for process and efficiency improvements.
The Manager will serve as the primary escalation point for operational issues and will collaborate closely with operations managers to ensure that customer needs are understood and met. The role operates within a matrix structure and reports directly to the Head of Finance Operations India (IFSC), while also working in close partnership with the Process Owner for R2R to identify improvement opportunities and support the implementation of agreed enhancements.

Responsibilities :

Performance Management and Continuous Improvement - Drives team and process performance through data driven insights. Liese with GPO to ensure that FA&R processes are align to global GBS standards
Stakeholder & Escalation Management - Responsible for effective and efficient service interactions with suppliers, users, and other stakeholders. This includes the handling of incidents, issues, and escalations according to the GBS standard processes
Risk, Compliance & Controls - Responsible for executing controls as defined (and in compliance with Group Internal Control framework requirements) ensuring their results are documented, their effectiveness is monitored, and related insights are regularly shared with the Process Owners.
Operational Delivery- Responsible for the fulfilment of agreed SLAs and KPIs and for the achievement of agreed User/Customer Satisfaction levels. Responsible to run and steer the FA&R, including Period End and Fixed Asset service delivery according to lean principles and the GBS standard operating model.
Team Management: Responsible for establishing and maintaining a service culture (mindset) in which service employees strive for solutions, take responsibility, act empathetically and strive to make services easy to use.

Qualifications & Experience:

Bachelor’s degree in finance & accounting, Qualified accountant (CA, CPA, ACCA) or equivalent.

12+ years’ experience in a GBS or BPO setting with expert knowledge of end-to-end of the Record To Report processes and related accounting.

Experience in resource planning, scheduling, and workflow management.

Experience managing an FA&R team and driving performance against KPIs / SLAs

Stakeholder management experience at operational level. Proven ability to coach, develop, and motivate people.
Strong knowledge of accounting principles (IFRS, UK GAAP), experience with MSOffice and ERP system: SAP is a must.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Job Category

Finance